You can find your order history in My Page.

We do not make refunds or redeliver when the order has been misdelivered due to the customer entering the wrong address or not providing proper contact information, please enter the delivery address carefully.

If the order is returned due to the customer's mistake, the two-way delivery fee will be charged to the buyer.

💡It applies to both national and international deliveries.

You can change your address and contact information in the order history available in My Page.

For pre-orders, you can change the address and/or contact information only when the shipment status shows as [in process] by submitting an inquiry.

For pre-order products, changing the order is not possible once the payment has been completed. Please re-order after cancelling your order.

Additionally, editing delivery information or cancelling the order is not possible when the shipment status shows as [Shipped].

💡Please enter the delivery address carefully.

💡If you need to make changes to your order due to unavoidable circumstances, please submit an inquiry.

There is delivery fee of 3,000KRW for national shipping for addresses in Jeju island and the city, extra fees may be charged in the case of remote areas. International delivery fee differs by country and package weight.

Several items can be delivered together only when the different items were ordered together and correspond to the same order number, items ordered separately cannot be delivered together.

For pre-orders, you can cancel your order only when the shipment status shows as [in process] by submitting an inquiry. Please make pruchase choices carefully as items are prepared in accordance with the total number of orders.

You can check the shipment status in [Order History] in My Page.

Refund is not possible for pre-orders, as they are sold and made-to-order. Please make purchase choices carefully.